What is Smart911, and how does it work?

Smart911 is a service used by SNOPAC (Snohomish County 911) that allows residents to create a free Safety Profile and enter their address and vital information which may include medical information, gate codes, or other details, so that when they call 911, that information can be shared with call takers and emergency responders.

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1. What is Smart911, and how does it work?
2. Is the information secure?
3. Does the safety profile only work in an area served by SNOPAC?
4. Why are you implementing this now?
5. What other communities have implemented this program, and how has it worked for them?
6. How long does it take someone to create a Safety Profile with Smart911?
7. Can more than one family member be registered from one phone?
8. Will this system speed up response times?
9. How often does this system need to be updated?
10. Does the public have to create a safety profile?